Managing Water Organisations

This short courses prepares participants for positions of leadership in water sector and utility management, providing the essential elements within the field of organisational and change management. It considers managerial and change management aspects of organisations in transition and will give a practical insight into concepts, tools and systems.

Upon completion of the course, the participants will be able to:

• compare and contrast between the characteristics of bureaucratic and organic organizations;
• describe the study of management and organisational behaviour; Undertake institutional analysis;
• explain the concepts of change and why the study of organisations and change is important for managers;
• distinguish between models and types of change and describe why change is often resisted;
• delineate the steps in managing the change process;
• identify factors that influence human resources management in an organisation and how these factors impact on change within the organization;
• describe and apply a range of tools and systems that can be used for the guidance, implementation, and management of change.

The syllabus covers topics such as: Organisational perspectives; organisations and institutions, institutional analysis; organisational behaviour, organisational structure, the behaviour of people in organisations and the behaviour of organisation. Understanding change; concepts of change, models of change, drivers for change, categories of change (including tactical and strategic), barriers / resistance, managing the process of change. Human resources management, organisational culture, leadership and management style, teamwork, influencing, change and stress. Systems for change, total quality management, management information systems.

It is possible to take part in the examination of this short course. If you obtain a passing mark for this examination and return to UNESCO-IHE within four years after completion of the short course to follow a full MSc programme, you will receive exemption for this short course/module. The costs for this exam are €250 extra and should be borne by yourself. Taking part in the examination is not compulsory.