Course details

Course fee:
€2250
Course location:
UNESCO-IHE, Institute for Water Education, Delft
Start date:
15 June 2009
End date:
03 July 2009
Duration in weeks:
3 weeks
ECTS Credit Points:
5
Deadline application IHE:
15 May 2009
NFP Fellowship available. Deadline IHE for application:
01 February 2009
Deadline NUFFIC
01 April 2009

Managing Water Organisations

Brief description

This short courses prepares participants for positions of leadership in water sector and utility management, providing the essential elements within the field of organisational and change management. It considers managerial and change management aspects of organisations in transition and will give a practical insight into concepts, tools and systems.

Learning objectives

On completion of this course participants will be able to:

Compare and contrast between the characteristics of bureaucratic and organic organizations;
Describe the study of management and organisational behaviour; Undertake institutional analysis;
Explain the concepts of change and why the study of organisations and change is important for managers;
Distinguish between models and types of change and describe why change is often resisted;
Delineate the steps in managing the change process;
Identify factors that influence human resources management in an organisation and how these factors impact on change within the organization; and
Describe and apply a range of tools and systems that can be used for the guidance, implementation, and management of change.

Additional information

The syllabus covers topics such as: Organisational perspectives; organisations and institutions, institutional analysis; organisational behaviour, organisational structure, the behaviour of people in organisations and the behaviour of organisation. Understanding change; concepts of change, models of change, drivers for change, categories of change (including tactical and strategic), barriers / resistance, managing the process of change. Human resources management, organisational culture, leadership and management style, teamwork, influencing, change and stress. Systems for change, total quality management, management information systems.