This short course familiarises water sector managers and development professionals with key issues in strategic management.
Upon completion of this course participants will know how to analyse the institutional capacity of water organisations within their country and sector environments.
Participants will be exposed to the taxonomy of models of water organisation (municipal, regional, parastatal, and various private modes), their strengths and weaknesses, and their adaptability to particular needs and circumstances. They will have gained deeper knowledge on the critical preconditions (legal change, economic regulation, benchmarking, facilitation) for successful private sector participation in the water sector.
Participants will also have a deeper understanding of the fundamental differences between community oriented and customer oriented approaches to utility management.