Managing Water Organizations

This short courses prepares participants for positions of leadership in water sector and utility management, providing the essential elements within the field of organisational and change management.

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Dates, Fee, ECTS

Start: 30 March 2015
End: 17 April 2015
ECTS credit points: 5
Deadline IHE application: 02 February 2015 - 23.59 (CET)
Deadline NFP: 06 May 2014 - 23.59 (CET)
Course fee: € 2775

Course content

The syllabus covers topics such as: Organisational perspectives; organisations and institutions, institutional analysis; organisational behaviour, organisational structure, the behaviour of people in organisations and the behaviour of organisation. Understanding change; concepts of change, models of change, drivers for change, categories of change (including tactical and strategic), barriers / resistance, managing the process of change. Human resources management, organisational culture, leadership and management style, teamwork, influencing, change and stress. Systems for change, total quality management, management information systems.